Resolve with Respect!

Arbitration Rules

The Arbitration Rules of SYSCO180 are designed to provide a structured, transparent, and efficient framework for the resolution of disputes through institutional arbitration. These rules are grounded in principles of fairness, party autonomy, neutrality, and procedural efficiency, and are aligned with applicable statutory provisions and internationally accepted arbitration standards.

Scope and Applicability

The SYSCO180 Arbitration Rules apply to all disputes referred to arbitration under an agreement that designates SYSCO180 as the administering institution, whether domestic or international, and whether conducted physically, digitally, or through the ODR platform. Parties are deemed to have agreed to these rules in force at the time of commencement of arbitration, unless otherwise agreed.

Commencement of Arbitration

Arbitration proceedings commence upon the filing of a request for arbitration in accordance with the prescribed procedure. The rules set out clear requirements for submission of claims, responses, supporting documents, and payment of applicable fees, ensuring procedural clarity from the outset.

Appointment of Arbitrators

The rules provide a transparent mechanism for the appointment of sole or multiple arbitrators, balancing party autonomy with institutional oversight. Arbitrators are appointed from SYSCO180’s empanelled panel based on subject-matter expertise, independence, and impartiality, subject to mandatory disclosures of conflicts of interest.

Conduct of Proceedings

Arbitral proceedings are conducted with due regard to principles of natural justice, including equal treatment of parties and the right to be heard. The tribunal has the authority to determine procedural matters, timelines, and modes of hearing, including virtual or hybrid hearings under the ODR framework, ensuring efficiency and flexibility.

Confidentiality

All arbitration proceedings, submissions, evidence, hearings, and awards are treated as confidential, except where disclosure is required by law or agreed by the parties. Arbitrators and institutional personnel are bound by strict confidentiality obligations.

Interim Measures and Emergency Relief

The rules empower arbitral tribunals to grant interim measures of protection where necessary, in accordance with law and the agreement of the parties.

Awards

Arbitral awards are required to be reasoned, in writing, and rendered within prescribed timelines, subject to extension where justified. Awards issued under SYSCO180 Arbitration Rules are final and binding on the parties and are enforceable in accordance with applicable law.

Costs and Fees

The rules provide a clear framework for determination and allocation of arbitration costs and fees, promoting transparency and predictability.

Institutional Oversight

SYSCO180 exercises administrative oversight to ensure compliance with the rules, ethical standards, and procedural discipline, without interfering with the independence of the arbitral tribunal.

Through its Arbitration Rules, SYSCO180 delivers a credible, efficient, and legally robust institutional arbitration framework—ensuring certainty, enforceability, and confidence in dispute resolution outcomes.

Let’s Talk